Reviews should 'air' all the dirty laundry and allow your team to give honest opinions about how they feel in their role and job. It should also give them a window of opportunity to provide feedback on their manager. If you see a performance review as a one way path where the team member is getting reviewed and there is no opportunity to provide feedback to their manager, you are living in dream land.
You should get the valuable feedback from your staff and improve you business with it. To simply bury your head in the sand and ignore it is simply stupid and you are being ignorant and arrogant. Your business cannot run without people and people are an important asset of your business. Therefore, they should be heard and if they have valuable feedback, then you need to take it on board. The business owner that ignores this part of the review is certainly not doing his business any favours.
There are a number of ways you can complete reviews. Basically, a meeting that addresses the person's role and tasks is ideal. However, you need to get down to the nitty gritty detail. This is where you get the best out of the review. You should use a template that treats everyone fairly and has a system that is easy to complete.
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